Ebenezer Lodge & Conference

Ebenezer Lodge & Conference respects your privacy and is committed to protecting the personal information of everyone who visits this website or enquires about a stay, conference, or event with us. This Privacy Policy explains what information we collect, why we collect it, and how we handle it.

By using this website, you agree to the collection and use of information in accordance with this policy.

When you submit an enquiry through our contact form, we collect the details you provide directly, which may include:

• Your full name
• Your email address
• Your phone number
• The content of your enquiry message

We do not knowingly collect payment details, identity documents, or other sensitive information through this website. Any such details are handled separately when you confirm a booking with us directly.

We use the information you provide solely to:

• Respond to your enquiry or booking request
• Communicate with you about your stay, event, or conference booking
• Improve our services and this website

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

This website uses a small number of third-party services to function, each of which may set cookies or process limited technical data (such as your IP address or browser type) according to their own privacy policies:

• Google Maps — to display our location and provide directions and reviews
• Google Fonts — to load the typefaces used on this site
• Font Awesome — to display icons throughout the site
• WhatsApp — if you use the WhatsApp button to contact us, WhatsApp's own privacy policy applies to that conversation

We do not use these services to track you across other websites or to build advertising profiles.

We do not share your personal information with third parties, except where necessary to respond to your enquiry (for example, forwarding your message internally to our reservations team), or where required by South African law.

We retain enquiry information only for as long as reasonably necessary to respond to you and to maintain a record of past bookings and correspondence. If you would like your information removed sooner, please contact us using the details below.

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

• Ask us what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information, where reasonably possible
• Object to how your information is being used

To exercise any of these rights, please get in touch using the contact details at the bottom of this page.

This website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18 without the consent of a parent or guardian, such as when booking a school camp or family group stay.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date at the top.

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

• Eerste Zending, Lefika, Phuthaditjhaba, 9866
• ebenezerguests@gmail.com
• 065 964 3658